Support

For help with payslip extraction, saved records, account access, payments, refunds or data deletion, contact support@ki-finance.net.

Before Contacting Support

If a payslip value looks wrong, check the extracted values manually and edit any OCR mistakes before saving or exporting an evidence pack.

Pay Or Super Concerns

If you believe your pay or super is incorrect, keep your evidence pack and check official Fair Work Ombudsman and ATO guidance. ShiftProof AU, operated by KI-Finance, does not provide legal, tax or employment advice.